Sunrise Mamlouk Palace Resort

Everything was good. Food very good, with a lot of restaurants. My room was very nice and very clean.

Everything. The hotel is very well organised. The staff is very friendly and helpful, service is impeccable. Food is plentiful and very varied. We had an executive suite near the beach. It was very large and clean, and had a wonderful balcony with a perfect view of the beach and sea. The bathroom was roomy and had a jacuzzi bath/shower, We never used the jacuzzi option though. Everything outside was kept very clean and the garden landscaping is awesome. Some of the pools are heated which was great this early in the year. Tippy-toe test before going in! The non-heated ones are definitely chilly in February! :-) Tips: * If you stay in the suite, you can have à la carte breakfast in the Italian Restaurant every morning. During high season this is a definitive boon since it allows you to escape the breakfast crowds in the main restaurant * If you stay in a suite you also will have a parasol and lounges reserved for you at all times, on the beach, near the water. Ask one of the friendly beach attendants to guide you to your lounges on the first day. It will be yours for the rest of your stay :-) * If you need a taxi don't go outside the hotel to reserve one! Reserve a taxi IN the hotel, it is safer and less hassle. Don't accept offers from taxidrivers outside the hotel. They nearly always will try to scam you. If they offer to drive you to a shopping mall for 1 euro, DON'T! They will indeed drive you to a mall where they get a commission on your purchases, but when your taxi driver returns you to the hotel he will ask considerably more than 1 euro. We negociated it back down to a reasonable price, which involved grumbling on the part of the taxi driver but don't be intimidated into paying outrageous prices if you find yourself in a similar situation. * There are ATM machines in the entrance lobby of the hotel. You can only withdraw Egyptian pounds though, If you need Euros, you will have to take a taxi to Hurghada and go to the National...

We spent 4 superb days at this all-inclusive resort. First of all we were lucky enough to be looked after by Lena who was extremely attentive, considerate and present from the beginning to the end of our stay. She gave us good advice and made sure we had an excellent stay, so many grateful thanks to her. As far as the hotel itself, it's comfortable, the services offered are good and the Resort is very beautiful with its pools and private beach. Breakfast and lunch are very good, with a very wide choice. Under Lena's very good advice, we chose to dine in the Resort's à la carte restaurants (featuring world cuisines) rather than in the traditional breakfast and lunch restaurant. We didn't regret making this choice for dinner, as it enabled us to change places and types of dishes, and also to discover the Indian restaurant, which is absolutely exceptional! In fact, we particularly recommend the Indian restaurant, which offers absolutely delicious cuisine, and service worthy of the finest restaurants, with staff who take really great care! We also took part in a day of snorkeling, which was superb: the boat's staff were very friendly and attentive, and provided a great atmosphere, with lots of fish and coral to see. Thanks again to all the team, Charlotte & Alexandre

Exceptional service across the resort, friendly staff, excellent variety of food and beverage, great specialty restaurants, great clean rooms and fabulous facilities; pool, beach, aqua and gym

The staff was amazing especially Nina from guest relation, Heitham from the main restaurant and all the restaurant managers in the a la carte restaurants. I liked that there were a lot of activities for example archery, tennis, paddle tennis, Minigolf, basketball, Boccia, waterpark etc. I liked that the sea had sand and no corals at the beach, unlike many places in Hurghada. The sea also went deep quite fast which was nice.